Kiah Coupland

Co- Principal & Business Development Manager

About Kiah

Kiah began her real estate career in the family business at First National as the Saturday Receptionist at the tender age of 14. This opportunity allowed Kiah to quickly learn the importance of quality customer service.

Kiah commenced a hairdressing apprenticeship which she duly completed with very high marks and a couple of awards. Kiah continued in this profession for several years utilising some of the customer service skills she had learned over the years.

Kiah’s desire to see the world took her to gaining a position with Silversea, an award winning luxury ocean cruise liner company as a hairdresser and quickly moved up to Spa Manager. Kiah’s bright and bubbly personality then took her on to the role of Receptionist/Guest Relations of the hotel onboard the ship. This position involved being the face/front of house, which included greeting passengers as they came on board, assisting them where needed throughout their cruise as well as rebooking future cruises and resolving complaints. After seeing 80 countries in all seven continents in two and half years, Kiah returned home to Australia with a maturity beyond her years and quickly re-established herself in the hair industry.

A position at the family business opened up and Kiah jumped at the chance to work with her father and the staff she already knew in the role of Business Development Manager. Kiah’s responsibility is to bring in new business and forge relationships mainly in the residential property management area. Kiah is ideally suited to this role as she can quickly gauge what people are looking for and assist them to meet their needs.

Kiah has undergone extensive training since she commenced in this role, and with ongoing training, as per all our staff, has taken to this role with great vigour and much enthusiasm. Kiah is mindful of the core value of our business, and as her goal is to take over the business in some year’s time, has a vested interest in our clients and the success of our business. Kiah is goal orientated and driven to succeed in growing our business and taking it to the next level.

I am sure that dealing with Kiah will be both rewarding and pleasant.

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